About
About
Hi, I’m Jessica, a Technical Instructional Designer based in Manhattan, New York.
I design and manage end-to-end learning solutions and curriculums for a diverse range of audiences—from highly technical Field Service Engineers to clinicians with limited technical experience.
My training solutions span everything from onboarding clinicians to Generative AI to supporting technical teams working with cloud-based, on-premise, and hybrid medical infrastructure. I create scalable, performance-driven programs that simplify complexity, accelerate learning, and drive measurable results.
I’m passionate about storytelling and scenario-based learning.
I bring technical training to life through real-world simulations, practice lab environments, and virtual machines (VMs) that allow learners to apply knowledge in safe, hands-on settings. These immersive experiences help bridge theory and practice, making learning more memorable and effective.
I also specialize in building AI agents and applying Generative AI.
This allows me to streamline development, automate tasks, and deliver better learning outcomes—faster. These tools allow me to scale content creation, improve accessibility, and create more adaptive, engaging experiences for learners.
At the core of my work is collaboration with subject matter experts (SMEs).
I build strong, ongoing partnerships to ensure every learning experience is accurate, relevant, and grounded in real-world expertise.
Certifications and Courses
Master Generative AI: Automate Content Effortlessly with AI
AI for Everyone
Learn JavaScript
Intro to Cloud Computing
Instructional Design Principles for Course Creation
Pendo Essentials
Articulate 360: Interactive Learning
Mastering Variables in Articulate Storyline 360
Let's Get Interactive with Storyline 360
Camtasia 2020 Essential Training: The Basics
Inclusive Instructional Design
Becoming an Instructional Designer
PowerPoint: Designing Better Slides
Measuring Learner Effectiveness
Instructional Design: Needs Analysis
Instructional Design: Creating Video Training
Instructional Design: Working with SME's
Instructional Design Essentials: Models of ID
Instructional Design: Adult Learners
Measuring Learner Effectiveness
E-Learning Essentials: Instructional Design
Organizing Learning and Development
Agile Instructional Design
Scrum: The Basics
Using Neuroscience for More Effective L&D
How To Design and Deliver Training Programs
Designing for Online Training
Measuring Learner Effectiveness
Foundations of Learning Management Systems
Instructional Design: Storyboarding